Privacy Policy

Last updated: November 20, 2025

1. Introduction

Welcome to Rapport Solutions, Inc. ("Rapport", "we", "us", "our"). This Privacy Policy applies to our website located at healthyrapport.com and any related services we provide. We are committed to protecting your privacy and ensuring you understand how we handle your personal information.

2. Information We Collect

Information You Provide

We collect information that you voluntarily provide to us, such as when you fill out a contact form, request a demo, apply for a job, or communicate with us via email. This may include your name, work email address, organization name, job title, and the content of your messages.

Usage Data and Analytics

When you visit our website, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, administer the website, and collect information about our user base as a whole. You can control the use of cookies at the individual browser level.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Communicating with you about our products, services, and updates.
• Responding to your inquiries, comments, and support requests.
• Improving, maintaining, and securing our website and services.
• Analyzing usage trends to enhance user experience.
• Creating aggregated, de-identified data for analytical purposes.

Rapport does not sell your personal information to third parties.

4. Legal Basis for Processing

We process your personal information based on valid legal grounds, which may include:

• Legitimate Interests: For our business purposes, such as improving our services and communicating with you.
• Consent: When you have given us permission to process your data for a specific purpose.
• Contractual Necessity: To fulfill our obligations under a contract with you or your organization.

5. How We Share Information

We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and conducting our business (e.g., cloud hosting, analytics, email delivery). These providers are bound by confidentiality agreements.
• Professional Advisors: With our legal, accounting, and financial advisors as necessary.
• Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as is reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. International Transfers

Rapport is based in the United States. Your information may be processed and stored in the United States and other jurisdictions. By using our website, you acknowledge that your information may be transferred to countries with different data protection laws than your country of residence. We apply appropriate safeguards consistent with applicable laws.

9. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information:

• Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in those emails.
• Access and Correction: You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and exceptions.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any external sites you visit.

11. Children's Privacy

Our services and website are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: